TM
Tshepiso M

1 reviews | Active since May 2015

12 May 2020, 18:51

Poor service

Poor service from vodacoms insurance i app**** for my cellphone to be insured but still i havnt heard a word was told i took to long and they will investigate i have given them all the details on how i lost that phone but stil they still debiting my account , i will not recommend their insurance

0
Replies (1)
Vodacom
Vodacom's reply13 May 2020, 08:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team