JM
Julie M
1 reviews | Active since Apr 2013
20 Apr 2015, 11:31
Poor Service/Bad Attitude/Very Unhappy
On Saturday the 11th of April 2015, my data just disappeared for NO reason & I then phoned Vodacom to find out what had happened to the + /- 598MB that I had. I had been on holiday & only used approximately 2MB of data since the 1st of April 2015. I was taken from pillar to post for over 3 hours with no solution &
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Vodacom's replyOfficial
20 Apr 2015, 13:13Hello Jewels1.,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2015, 13:13
Official
Hello Jewels1.,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team