Poor Service, Bad Attitude, no follow up.

Bad Network in Johannesburg getting worse and worse every year - oversubscribed and not enough base stations yet continue signing new customers everyday every hour every minute, - not concerned about poor coverage that gets worse -just chasing the new buck - told if you don't like it you can move. <br> Problems are never attended to - Call centre agents just log call but do not follow up to see if problem is ever resolved - not in there job description and no means to do so - no accountability whatsoever - onus is on the customer to phone back again and again - call centre agents just log querie over and over again. Team Leader also just log queries or Esculate problem (Corporate mumbo jumbo for 'doing nothing\) but do not check if anybody every attends to the query, Not able too, Call center agents , supervisors and the Customer are not allowed to speak to technical department or any department. No means to speak to Managers , Head of departments or Ceo - who are protected and insulated from the public with no interest in actually resolving problems. The only time these guys exit the woodwork is when a billboard is erected - Then they all cry foul and complain-watch the generic reply"