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Clinton H
1 reviews | Active since Dec 2020
03 Dec 2020, 19:49
Poor service backed up by bad attitudes
I haver been a customer for 26 years with the same number, the twincall discontinuation, discontinued my main number. I have called repeatedly with no resolution. I have been to the Constanta Village branch 5 where they have little interest in assisting me. I havent had service for 4 days.
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Replies (2)
Vodacom's replyOfficial
04 Dec 2020, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Clinton H's updateReviewer Update
04 Dec 2020, 08:41This is just an automated Reply. They haven't resolved anything Day 5 of a paid contact with no connection
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Clinton H's update04 Dec 2020, 08:41
Reviewer Update
This is just an automated Reply. They haven't resolved anything Day 5 of a paid contact with no connection