HN
Hanlie N
1 reviews | Active since Feb 2020
04 Feb 2020, 10:21
Poor service
So we wanted to get internet from Vodacom. We ordered the router to start in January. In December we get a random SMS saying our parcel is on the way? Ok. What parcel? we didn't arrange anything with Vodacom so we phone them and give them the correct address and then it take TWO month to send the router again and again with the wrong address!! So sick of poor service from them.
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Vodacom's replyOfficial
04 Feb 2020, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2020, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team