Poor service

PLEASE CANCEL MY ORDERS

I app**** for fibre with Vodacom in January 2021 to date I don't have any fibre installed in my house. I ended up cancelling for lack of service and accountability; they told me it is cancelled; however i am unable to place order with another service providers because Vodacom has not yet cancelled my order with them. Its been three months chasing them up and down and nothing is happening. Their customer service will tell you they have escalated the matter, yet I am still frustrated.

SO*** SO***

YOUR SERVICE IS APPALING

Adam Somaya and Xolelani are beyond me

They were given simple piece of work to cancel an order, and they could not complete the tasks

SR*** 16 March 2021 SR*** 19 February 2021

I work from home, I need internet and VODACOM could not even make an effort to service me.

WHY ARE YOU BLOCKING ME FROM GETTING SERVICE WITH OTHER COMPANIES WHO ARE WILLING AND ABLE TO ASSIST???/

I AM SO SICK OF THE SERVICE I AM GETTING!!!

CANCEL THOSE ORDERS!!