1 reviews | Active since Oct 2009
Poor service (Autopage move to Vodacom)
<p>My accounts was moved from Autopage to Vodacom on the 1st March 2016 (NOT MY CHOICE). I have 3 contracts , 2 the deductions are 100% correct but for the 3rd one they deduct more than what they should. Now Vodacom has the audacity to say I must contact Autopage to sort it out. I have forwarded emails confirming the amount they should deduct (from Autopage). I will , if no feedback received by end July16 instruct my lawyers to recover the money from Vodacom (It is not the amount but the principal behind it)</p> <p> </p> <p>To date not feedback from Vodacom and I am pretty sure they would not even bother as I see they have over 24000 review on Hello peter</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Nearly a week later and still no reply although they updated the website and said they will contact me. Cannot wait for my contracts to come to an end. Will definitely NOT renew with VODACOM again.
Nearly a week later and still no reply although they updated the website and said they will contact me. Cannot wait for my contracts to come to an end. Will definitely NOT renew with VODACOM again.