RC
Rennier C

1 reviews | Active since Apr 2020

09 Feb 2023, 14:25

Poor Service at Vodacom South Africa

This company follows a strategy whereby they make it almost impossible to cancel a contract. We have now been on the phone with them via numerous numbers and they either drop your call or send you from pillar to post only to be told at every place that they have to transfer you or give you another number. We will now finish our current contracts and Vodacom will NEVER see us or any of our family members OR any of our friends. We will also ensure to spread the word about this as far as we can.

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2023, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team