Poor Service at Vodacom Matlosana Mall Klerksdorp

I took out a new contract for the uChoose Flexi 500 at the Matlosana Mall outlet in Klerksdorp on Friday the 18th of September 2015, and received an sms welcoming me as a new customer on the Smart L on Sunday the 20th of September 2015. BIG DIFFERENCE VODACOM!!! Phoned Customer Care to try and fix this mess but had ZERO luck. They instructed me to go back to the outlet, which my reply and explanation was CLEARLY not to be possible, because I don't even live in Klerksdorp. Also phoned the outlet to leave a URGENT message for Fani (person responsible for contract) on which the reply was that he has already left but will return at approximately 15h00 and phone me back. Because I was still awaiting his call I checked on the Matlosana Mall's website for the trading hours and saw that the Trading Hours is 09h00-15h00. Why lie to me, the problem is not going to disappear? I'm the one sitting with the problem and paying for a service which I'm not getting at all, as per your sms received: \Remember your account will be debited in 48hrs. Power to you."Makes me say: Power to WHOM??? How on earth is this even possible? """