JV
Jason V
1 reviews | Active since Mar 2024
07 Mar 2024, 17:26
Poor service at vodacom head office and three rivers branch
Signed a debit order on a new account. 5 months no deduction had to pay in store incl a extra 100 penalty. Customer service just ignored my emails and calls. Head office just does not respond to my messages
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Replies (2)
Vodacom's replyOfficial
08 Mar 2024, 07:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2024, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JV
Jason V's updateReviewer Update
08 Apr 2024, 07:12Eft done 7 March again as no deduction.
Now 7 April 2 payments off by debit order.
VODACOM PLEASE EMPLOY PEOPLE WHO CAN DO THERE JOBS
Now 7 April 2 payments off by debit order.
VODACOM PLEASE EMPLOY PEOPLE WHO CAN DO THERE JOBS
JV
Jason V's update08 Apr 2024, 07:12
Reviewer Update
Eft done 7 March again as no deduction.
Now 7 April 2 payments off by debit order.
VODACOM PLEASE EMPLOY PEOPLE WHO CAN DO THERE JOBS
Now 7 April 2 payments off by debit order.
VODACOM PLEASE EMPLOY PEOPLE WHO CAN DO THERE JOBS