rS
roberta S

1 reviews | Active since May 2017

16 Jul 2018, 14:58

Poor service at Vodacom Call Centre

So Im due for an upgrade on the 3rd of August, and specifically want the iphone 6 I phoned Vodacom to ask if I qualify to upgrade earlier so I can get 2x Kate Perry tickets: as I have been with Vodacom for many years First 250 Customers Get 2x Katy Perry Tickets With the iPhone 6 32GB at R249 PM on a NXT LVL Top Up plan I have been with Vodacom for many years BUT the person I spoke to was so rude and just said you have to wait for your upgrade and you dont qualify for the tickets.

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2018, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team