AP
Antoinette P

1 reviews | Active since Sept 2021

05 Oct 2021, 00:19

POOR SERVICE AT VODACOM/ BAD EXPERIENCE SAMSUNG

I UPGRADED MY PHONE 2 MONTHS AGO IT WAS ON 8/8/ 2021.I UPGRADED FROM A HUAWEI P30 LIGHT THAT I REALLY ENJOYED TO A SAMSUNG 32.FOR THE 2 MONTHS THAT DID HAVE THE PHONE I HAD THE PHONE FOR 3 WEEKS THE REST IT WAS IN FOR REPAIRS.VODACOM CENTURION,VODACOM WORLD ,AND AGAIN VODACOM CENTURION WAS IT BOOKED IN.AND STILL THERE WAS NO HELP.MY PHONE IS STILL IN WITH REPAIRS AND NO FEEDBACK YET.I WAS SUPPOSED TO UPGRADE BUT IT FEELS LIKE A DOWNGRADE .COME ON VODACOM I EXPECTED MORE OF YOU

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2021, 06:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team