MT
Muneiwa T
1 reviews | Active since Jul 2017
19 Nov 2019, 20:43
Poor Service at Vodacom
I am so disappointed with Vodacom. I called them a few days before my international travel (as advised by one of the consultants) to ensure that they activate my roaming services. To my disappointment I have no network on arrival. The consultant confirmed that my roaming has been activated, but I am stuck without network.
Helpful (0)
Replies (2)0
Replies (2)MT
Muneiwa T's updateReviewer Update
19 Nov 2019, 20:46I need urgent resolution to this matter.
MT
Muneiwa T's update19 Nov 2019, 20:46
Reviewer Update
I need urgent resolution to this matter.
Vodacom's replyOfficial
20 Nov 2019, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2019, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team