POOR SERVICE AT VODACOM

I bought a laptop from vodam online in February 2025. The screen of the laptop went black on the 07 September 2025, I went to the vodacom shop at vincent and spoke to a gentleman and I didn't record his name. The gentlemen told me that I must call vodacom warrant number and they will arrange to collect and fix the laptop. I called 082192 and spoke to Lutendo who told me that I was supposed to be assisted in the vodacom shop and gave me the number *** to contact vodacom at vincent.

At *** I spoke to Saul who passed the phone to a gentleman who didn't want to tell me his name. He told me that I must call Saul its him who was at work on Sunday.

I can't work I depended on that laptop to do my job and the service that vodacom is giving me is no acceptable.

I wish Vodacom attends to this matter as I solely depend on the laptop to do my job.