Poor Service at Vadocom

An upgrade ***** was committed on my *** line in May 2020 during lock down - strange, since Vodacom outlets were closed through a ********** national ID. I reported this ***** case in May 2020 at Northriding outlet with signed police affidavit.

I haven't heard anything from Vodacom. I went to Northriding last week to get an update on this case & looks like the ***** department doesn't have this case. In the meantime Vadocom collection team is calling me for an account that is in arrears.