IA
Ismail A
1 reviews | Active since Aug 2011
29 Apr 2021, 14:44
Poor service as always
As usual a poor call centre experience. Trying to get through to cancellations, after jumping through a few hoops, call just cuts. Call centre can be very efficient when processing upgrades though.
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Vodacom's replyOfficial
30 Apr 2021, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2021, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team