Poor Service and Useless

<p>Since Vodacom has become bigger: service has gone out the door, you could walk in and within an hour your had your product and was activated. Saterday i went to Makro to get an additional line they could not do it on line due to the new system so they had to phone vodacom where Makro could not get trough to the call centre, then they had to email Vodacom only on sunday i got feed back then the lady at Makro told me its going to take 72 hours for activation. Is this the way that vodacom will treat customers that is with them for 16 years they are competing with MTN for uselessnes. Even the sales people at Makro is complaining of Vodacom poor service and uselessnes.</p>