DVdM
Dawie Van de Merwe
1 reviews | Active since Oct 2019
07 Oct 2019, 13:49
POOR SERVICE AND UNWILLING TO RECTIFY THEIR MISTAKE
Alicia at Vodacom Kolonade did my upgrade on 23 August and made a big mess, I'm paying for a incorrect contract which was done on the incorrect line. I have complained for more than 2 weeks now and she always have stories. I'm feeling so angry and frustrated and not even customer services are able to assist as they redirect me back to the store. PLEASE HELP!!!!!
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Vodacom's replyOfficial
07 Oct 2019, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2019, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team