Poor Service and Unresolved Issues with Vodacom Fibre Connection

I’ve been trying to get my fibre connected since 2 November, and I am incredibly disappointed with Vodacom's service. Despite multiple attempts to contact support, the issue remains unresolved, and I have received little to no communication on when the problem will be fixed. It’s been weeks without progress, and I feel completely disregarded. The lack of clear timelines, the poor follow-up from customer service, and the ongoing delays are unacceptable. I regret choosing Vodacom for my fibre needs and would strongly advise others to consider alternative providers.