1 reviews | Active since Dec 2013
Poor service and unfulfilled contract agreement
I bought a s8 on 120 package which was R499 with Samsung dex and top dog voucher. Vodacom is now charging R503 and I only received the dex but no top dog voucher. I keep calling the call center and after sales. The lady from after sales actually laughed when I queried the issue. Go listen to the recording. How unprofessional. Vodacom is the worst company. Stay away.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic