Poor service and *****s

<p>Last year October one of my vodacom account have been fully paid. So I've cancelled this one contract of mine. I've noticed end of Dec 2016 there's no change on my monthly billing. End of Jan I phoned in and disputed this. Which this contract I was still getting billed for. I've asked someone to phone me back. Nobody did. I phoned in again and they have sent this through but, still no response, End of Feb, I was billed the same amound. I phoned in again. They've send this through to dispute, I got the sms notification. And a few days later, another sms came through this have been resolved. So I phoned in again and the amount that I needed to pay, were actually more by the end of march. So I put up a fight. The gentle men that was assisting me helped to see the mistake were there fault (Vodacom). My monthly payment came down, but I've missed the payment due to I wanted o make sure I'm getting billed the correct amount. I got the sms stating that my account was behind. So on the menu I've made arrangements to pay the amount. Which I thought that it was going to run with my current debit order. This morning my services on my account have been susspended. I then phoned vodacom again. I don't feel like this was my fault to start with. The lady told me that I needed to make a cashment, because my account were behind the previous month. When I tried to make arrangements for this, she said that I need to make the payment before my line is getting unblocked. I told her that I'm using my phone for business, I was told again that I need to make the payment. So It's okay if Vodacom can take your money for 3 month and rectify this. But it's not okay if the person misses one payment and his line is getting suspended? This is poor service. I've been a vodacom customer for 9 years now. And this is the first time is have been happening. I'm not a very happy customer. And I know myself if this is what they call service. Then I'll rather find my service somewhere else.</p>