Poor Service and Support ( Vodacom Irene )

It does not take a lot from going Hero to Zero in a blink, That is Vodacom Irene for you, excellent in assisting with porting over and for an upgrade, promise the world and only to deliver nik-naks. Contract renewal done just over 3 months ago, Salesman at Irene was quick to advise the contract I saw online was available through them as well, I did a double upgrade, phone and tablet. BTW - did not receive the smart watch as per online offer - was not advised about this and ******** me, did not read through what I signed so I don't have a leg to stand on, with this argument. Collection of hardware arranged for a time and date, only to arrive and be told the salesman is on leave with no-one having access to his table, fortunately there was someone who did assist, profusely apologizing for the poor service received, I did mention the smart watch and am still waiting for that call. The apology is not well received as it was short term memory or getting rid of the problem tactics. Last week I went through to get a cover and screen protector to be told my "NEW" cell phone is a "OLD PHONE" - new contract rennewal, no covers available and only a screen protector for R299.00. No screen protector for the tablet as well, this is something that was offered to me as a better option!!. I did manage to get a screen protector and cover far less than the above price from I dare say it "competitor" who surely specializes in OLD goods lol. No screen protector for the tablet though, even from competitors. Great going Vodacom, should I be looking to buyout my contract and look for a new service provider, your sales support is doing a fantastic job with getting rid of your "JUNK" to us the unsuspecting consumer.