Poor Service and Support

<p>I phoned Vodacom customer care on the 2nd of Dec 16 to inquire why my R110 air time was no loaded. The auto voice prompt said that thay were experiancing alocation problems, but will sort it out asap. I gave them time. On the 5th I phoned again, and spoke to customer care. They informed me that they will look into this, and it would take 24 to 48 Hours (Ref No 1- ********** 9142). I phoned them again today (8/12/16 - Spoke to Raymond), and then had to re-explain the whole situation, meaning that they did nothing about it. They then told me that they take the Monitory value if you don't use it for 3 months. This is true if it was airtime(min), but it being a Monitory value that I pay for, and can use at my own discretion, THIS IS THEFT. Now they want to take another 24 to 48 hours to sort this out. Vodacom is typically big business, and does not give a rats ass about you as customer</p> <p>Those of you that say MTN is the worst, has not delt with Vodacom yet, They are 10 times worse because they do not have CUSTOMER SERVICE, and do not know what that is.</p>