Poor service and rates
<p>I would like to thank Vodacom for their poor service as usual. I rely on my phone for a Hotspot to send and receive emails and orders for work. Now thanks to them I lost 5 hours and missed 2 substantial orders which were crucial for me at this time of the year and month. How can you possibly be down for 5 hours. You **** us with the exorbitant data charges so surely you can Implement some decent infrastructure. Sick of my constant dropped called and crossed lines. And now I need to answer at work as to why I couldn't process any orders today. Definitely think it's time for a move if Vodacom cannot make it worth my time </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
