KS
Kamil S
1 reviews | Active since Jan 2019
25 Sept 2021, 15:31
Poor service and poor tools.
Very poor service, very slow, system off-line, people who work here appear to have a poor attitude towards customers. Vodacom can also not identify all my contracts currently in service,
Helpful (0)
Replies (2)0
Replies (2)KS
Kamil S's updateReviewer Update
26 Sept 2021, 07:45One of my contracts have been upgraded, no pro-rata given or opted, yet again vodacom fails, terrible service, please assist and address this with employees.
KS
Kamil S's update26 Sept 2021, 07:45
Reviewer Update
One of my contracts have been upgraded, no pro-rata given or opted, yet again vodacom fails, terrible service, please assist and address this with employees.
Vodacom's replyOfficial
26 Sept 2021, 19:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2021, 19:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team