POOR SERVICE AND PATHETIC WEBSITE

Dear Sir/Madam <br> <br> <br> I am a hearing impaired person and getting help from Vodacom is a mission. I have tried countless times to use your online chat without success, always disconnects before being helped. Today , you can't even log onto your help me service!!!! I have already requested the same assistance I am asking now, even signed documents and gave a copy of ID at Midrand. not once but twice! <br> <br> I have four contracts and simply asked to be able to transfer airtime or buy bundles from one number to any other but your department is clueless and website and apps not functional. Do you have any reason for such an unresponsive and ineffective website?<br> <br> I certainly will never renew any of my contracts. <br> <br> PLEASE email me and NOT call, I am hearing impaired. I want to notify you of cancellation of one number and PLEASE PLEASE sort the transfer of airtime once and for all. <br> <br> My email address [Email Removed]