MP
Michelle P

1 reviews | Active since Jan 2018

03 Jan 2018, 12:14

Poor service and passing the buck

Upgraded on 22nd December. Supposed to receive a R5000 travel voucher from flight center. Visited vodacom shop eikestad mall 3 times, phoned Samsung, no luck. No service and sucking with help. Why does the customer have to do this!!

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2018, 13:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team