Poor service and over charged

<p>I hereby wish to state that I have been over charged on my last invoice. <br />Apparently I have been trying to get BIS activated on my contract for many times even went to the nearby branches with any lucky.<br />I wish to state that I have been badly treated by everyone I interacted for the past 3 months. This time it worse because you have decided to overcharge me for the thing that is not working.<br />Kindly fix this matter for me. See my contract details below,<br />Account number: l ********** -8<br />Cell: ********** <br />ID: 820 ********** 080<br />Address: MR NJABULO MLOTSHWA2 Meadowvalle 13 Liliyvale RadAshleyPinetown3610</p>