Poor service and not following up

I have been complaining about the network service hundred of times since last year and was informed that a tower would be coming up in our area January 2016. Its March 2016 and the network is so bad I have called in several times and get told the same old jargon about a service request will be logged and 24/48 hours, 15 working days etc but in the meanwhile I am paying for a **** service which is affecting my business and no one at Vodacom gives a damn. My last complaint was done over the weekend where I spoke to Andre De Bruyn and Donovan Abrahams who tried to brush me off with that same old jargon about service request. I was informed by Donovan Abrahams that someone would contact me and come out to the area. I was asked if anybody else was experiencing the same problem and informed them that I am concerned about my problem and that my clients on Vodacom network when in my office experience the same, but they do not live in the area.