Poor service and none communication

In November I app**** for a contract phone online and some guy assisted me and said he will get back to me but he didn't, none the less I left the issue thinking my application was unsuccessful. A month ago some guy called Mphuti N contacted me and told me I quality for mobicel phones that was on promotion and confirmed my ID number and told me they will deliver after 3 days I waited and waited, I then called RAM and they told me they don't have a parcel for me I must contact Vodacom of which I did but the number wasn't available, 3 weeks back I went to facebook they also asked for my ID number which I provided they came back and said I must contact the sales team of which I did, the lady which I was speaking to by the name of Shahina said I must speak to Mphuti N as she can't tell me what is happening with the phones an gave me the numbers to call and the phone just rang but I was persistent but Lady just picked and hung IP on me, I then went to Facebook again begging for help and a guy called Buzwe called telling me he's gonna assist I must give him 48 hours just so he can close that application for me and open a new one 48hours has past with no feedback. I'm very angry I wasted so much time and airtime calling Vodacom but they made empty promises that they will give me feedback but they don't, all I want is for feedback so that I can make a plan for a new but I have none until today, clearly this people like to play with us and I am very much angry.