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refiloe D
1 reviews | Active since May 2013
07 Jan 2022, 11:33
POOR SERVICE AND NO RESPONSE TO COMPLAINTS
I must say i'm not surprised by Vodacom lack of response reported on 22/12/21 despite empty promises to do so. I am now considering to move my fibre contracts elsewhere due to continued pathetic service. I repeat NEVER buy LENOVO laptops through Vodacom contract deals its a ****.
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Replies (2)
Vodacom's replyOfficial
07 Jan 2022, 13:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2022, 13:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
rD
refiloe D's updateReviewer Update
07 Jan 2022, 14:44I will believe it when it happens as this is standards reply I received on 22 December 2021
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refiloe D's update07 Jan 2022, 14:44
Reviewer Update
I will believe it when it happens as this is standards reply I received on 22 December 2021