Poor service and no communication Vodacom

<p>What do I think about Vodacom.....eish where do I start.....we logged a call in the beginning of the month. According to Vodacom my husband cancelled his own contract in Limpop on the 25 th of January 2017. Vodacom says if we phone they are investigating.......they still investigating. On Sunday I thought let me go social media maybe I will get some attention...surely I did, a quick email and then a call from a agent that is so sweet that butter can melt in his mouth....he also just phone to investigate..... another example I am a very loyal customer to Vodacom (i thought so). They phoned me I upgraded my wireless rooter....it is now the 15th of the month I phoned several times for them to assist me that the rooter can work....IT IS STILL NOT WORKING!!!!!!! Come month end they want their money....Lucky (agent) from the call centre said someting must be wrong he took al my details the rooters cerial and make nr to get technicians to assit......they still busy investigating......no I ask you how can Vodacom not give me an answer!!!! How de hell.... back to my husbands cancelled contract he even asked them to go back to their recordings for the 25 of January or maybe a letter he just want proof where he cancelled his contract....eish Mr Van Rooyen we must investigate we will get back to you!!!! This is surely Vodacoms best customer service line!!!!!!!!! Vodacom sucks....here in SA I dont think anyone at Vodacom is suitable for their job. If we dont pay and are black listed or do have a bad credit I can believe why we are treated this way....but really a cancelled contract without any proof. IT IS IMPOSSIBLE!!!!I WILL GO THE EXTREME TO TAKE THIS STORY TO THE EXTREME.......VODACOM YOU DONT KNOW WHAT IS COMING YOUR WAY!!!!!!! PLEASE SHARE....SHARE....SHARE. Vodacom Headoffice. Vodacom Regional office. Vodacom Vodacom world.</p>