Poor service and network coverage and from vodacom

<p>On 01 February 2017 I phone vodacom to complaint about the poor network coverage of my vodacom cellphones and internet, the vodacom tower is opposite my house.</p> <p> </p> <p>They log the call and told me that someone of vodacom will call me within 48 working hours, from the day I logged the call I phone them several times, an every time the person answering the phone told me that the relevant departments due date is the 13th of February 2017.</p> <p> </p> <p>Today I call them again and their feedback to me was that they are still working on the problem and somebody will come back to me, since I log the call nobody call me or make an follow up on my problem, but still I am strugling with my phones an the internet. there is no customer service from vodacom but come month end and they want their money, for the past 2 weeks I mus go somewhere else to use my phone and internet. POOR SERVICE FROM VODACOM, I WILL NEVER EVER RECCOMEND VODACOM TO ANY ONE BUT WILL TELL THEM ABOUT YOUR TERRIBLE CUSTOMER SERVICE. THANKS FOR NOTHING.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>