Poor service and negligence

<p>Since the 1st of November 2016 my phone line has been out of service, I cannot make any calls nor can I send SMS's, I also reciev data monthly to which I am yet to recieve any for the month of November. I have spoke to multiple people from Vodacom ranging from customer care, accounts etc. My bills are up to date and it is now the 24th of November and my problem has yet to be resolved. </p> <p> </p> <p>The service I recieved from Vodacom is beyond poor leaving me to believe that their core values disregard the customers service so long as their accounts are in order. I have been reciving various sms notifications stating that my query was esculaated and closed, however the problem still remains. I travel a lot and rely on my phone just ike any other person should I be placed in a predicament. So far I am traveling around with a useless where only people can contact me but I cannot contact people. I rely on my phone to interact with clients, how can I do so if this is the case. I am utterly disgusted by the service and the lack of courtusy shown from Vodacom.</p> <p> </p> <p>Wirds cannot express how furious I am as this impacts my livilyhood. to which I will seek legal advise against Vodacom. And I know from encounters with others that they believe the same about Vodacom.</p>