1 reviews | Active since Jul 2016

20 Jul 2016, 11:05

Poor service and lies

<p>contracted for an upgrade for a phone.after 10 days not a word.call centre unhelpful not prepared to help.cant even send a complaint email as system wont accept it.company is clearly not competitive and doesnt care about customers.should be closed down</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2016, 12:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team