FZ
Faith Z
1 reviews | Active since May 2017
22 Oct 2020, 17:21
Poor service and lack of transparency
I called yesterday to cancel my contract the agent said I'll receive a cancellation sms and an email.. Even now im still waiting. Is this how people are being ******?
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Vodacom's replyOfficial
23 Oct 2020, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team