poor service and handling of problem

I paid my Vodacom account via D/Oon the 2nd of Oct. Yesterday3//10/17, I was called more than 4 times stating my account has not been paid. After spending 30 minutes on the phone between 3 departments , I was given the knot that my account was paid, BUT the problem was on Vodacom side. Their system was running in arrear. I was told that my account details will be given through, system to be rectified and that in future only the main number will receive any conformation . To my surprise, today 4/10/17 I received 6 calls AGAIN w.r.t. my account that is in arrears. Not just that, I even got it on my pre-paid phone. that's how useless Vodacom has become in the 17 years that I am with them.

The call centre staff is arrogant and self centred that helping the client has become a massive effort to them. the way they speak to you is in such a way it sounds that they just want you to finish and get of the line so that they can chat among themselves and have LONG tea/coffee breaks.

Well this is got to stop . If any normal company treat their customer that way, they will not last long. Customer service is everything in todays life style

WAKE UP VODACOM, YOUR SERVICE SUCKS !!!!!!!