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Annemarie C

1 reviews | Active since Mar 2015

29 Apr 2024, 12:00

Poor service. And ***** from there clients

Someone from Vodacom phoned me I think on the 7th or on the 8th to upgrade my contract . The guy I spoke the me said my installment will be less. I received early this morning a message that says my contact will be R299. After I phoned them and argument they say my contract will be R290 now. I normally pay R199 a month How can you Rob and ***** from people and give them different prices. I will cancel all my contracts by you. One is also finish next month.

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Replies (3)
Vodacom
Vodacom's reply29 Apr 2024, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
AC
Annemarie C's update29 Apr 2024, 19:25
Reviewer Update
First my account was R199 then they phoned me and said my account will be now R170. This Morning I received sms of R299 I phoned them this morning then they made its R290 now is received email of account of R308. 99 so what the hell must I pay now sort this **** out om getting very irritated with vodacom now. You guys are a bunch of ******* and dishonest!!!!!!!
AC
Annemarie C's update29 Apr 2024, 19:34
Reviewer Update
I will cancel all 4 contacts with you I don't deal with dishonest people