TN
Thevin N
1 reviews | Active since Feb 2015
30 Dec 2020, 09:35
Poor service and feedback from Vodacom Call Centres and Cornubia Store
Took out a Fibre contract at the Cornubia store on 27 November. Installation was booked for 04 December but failed to materialize. The interim LTE Router that was supp**** is not configured correctly, avg. download speed - less than 0.50mpps. Visited the store and made several calls to Vodacom for the past month without any comeback. Have been interacting with the store, without any success.
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Vodacom's replyOfficial
30 Dec 2020, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2020, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team