1 reviews | Active since Dec 2016
Poor service and false information
<p>This is a follow up to the complaint I logged saterday the 20th. I have spoke to numerous people within vodacom and finally would say Linda in the accounts department should be commended for excellent customer service. Unfortunately my problem has not been resolved and now I've found out I've been given false information regarding my number change request.please look to this fault logged.Good Day, The Service Request is done on your Behalf Regarding a Number Change and the Reference is... 1- ********** ********** Thank you Kindly Regards Vodacom. Why can't I do a number change if I am paying up until end may for an open line. Vodacom is rpping customers off. Number in question ********** 535</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
