RS
Rose S

1 reviews | Active since Mar 2022

07 Feb 2026, 11:05

Poor service and false contract at vodacom

Vodacom Customers Deserve Better Service We have been battling a contract billing error with Vodacom since December 2025. To date, nothing has been resolved. Every time we call, we speak to a different agent. No continuity. No accountability. No solution. Months of frustration, wasted time, and zero ownership of the issue. This is unacceptable for a company of this size. Based on my experience, I would not recommend Vodacom for contract phone especially this iphones deals. They just decide to put you on a open contract without your permission and at the end off the month they not dedacting the money, then again they will penalize you. Yoooo haaayi vodacom it's ******* 🗑 shem. We have now escalate...

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2026, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team