Poor Service and Delivery

Good Day<br> <br> I placed a new contract order on Saturday 04/07/2015 for the Nokia Lumia 1320. I received confirmation and approval of the order on Monday 06/07/2015 with next day delivery. It is now Tuesday and the courier company that you guys use said that they are unable to deliver today even though it is specified that delivery was meant to happen today. Really poor service on both the courier company that you guys use. I called the call center numerous times specifying when the order was placed and that delivery should happen today but everytime I was put on hold while you guys \look into the issue". I was put on hold for 45 minutes."""