Poor service and being reported to credit bureau

Item: Vodacom
Rating: 1
Author: Siphiwe H

Very bad service for being listed yet you owe Vodacom nothing. The CEO don't respond to emails

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Apr 2026, 07:53

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Apr 2026, 07:53

Official

Vodacom's replyOfficial

01 Apr 2026, 09:30

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply01 Apr 2026, 09:30

Official