CM
Charmaine M
1 reviews | Active since Apr 2024
06 Nov 2024, 08:39
Poor Service Again
My contract has miraculously increased from inception. Want a copy of my conversation. I’m also due for an upgrade. I’ve now been told to phone 5 different numbers and I’m no closer to speaking to anyone that can assist. Does Vodacom know what they are doing?
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Vodacom's replyOfficial
06 Nov 2024, 10:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2024, 10:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team