POOR SERVICE AGAIN

On Friday 3 April i emailed vodacom's customer care and got automated response ***~0RK2.<br> According to communication i was informed that i will get feedback within 1 day. I understand it was long weekend but no response so far!!!. I just wanted feedback on another hello peter complaint i logged 28/03.<br> Alister called me from the data department and said that my account *** will be updated and the amount of R2500 will be taken of the account and replaced with a 3gig bundle of R299, as vodacom charged me out of bundle fees while i bought bundles and these were never updated on my account in time while downloading.PLEASE COME BACK TO ME .MY ACCOUNT STILL SHOWS THE r2500 AND I WANT THIS REMOVED. IM GETTING WORRIED AS I WAS ALREADY INVOICED FOR APRIL WITH INCORRECT AMOUNTS. Thank you N BRONKHORST ***