POOR SERVICE (AGAIN)
<p>I requested a copy of my cellphone contract invoices dating back a year. It's been 5 days and still no action.</p> <p>Eventually a service attendant calls today at 18:00 to say they couldnt reach me during working hours so they closed the case. Thanks Vodacom !!!!! You can expect this contract to be closed. I can't belive your so called "service" consultants are unable to e-mail invoices ? How rudimentary of a request......... pathetic.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi,
Thank you for the reply. However your actioning is unneccessary, I will be cancelling with you chaps tomorrow.
I wrote my review in the efforts for people to take notice.
Hi,
Thank you for the reply. However your actioning is unneccessary, I will be cancelling with you chaps tomorrow.
I wrote my review in the efforts for people to take notice.