Poor service after ***** upgrade

After a month that my ***** dispute was resolved on 4 July I struggled to get back on my original data contract in May 2018. I logged a request in mid July for Vodacom to reinstate me back to the original contract to no avail. From 1 August they put me on the ***** contract. Unbelievable! What is wrong with your systems? When I queried it on 2 August from their client service centre they said they would investigate the matter further, and migrate me back on 1 September. Because I queried this, they have put a credit limit now on my account and subsequently blocked my line. This is absolutely pathetic, because I even can't use the 1.7 gig data bundle that I purchased at the beginning of the month. Vodacom said this will resolved between 7-14 working days, which is unacceptable, since I am waiting already more than a month. I am sending this complain, because of this company's incompetency, and not taking accountability for their mistakes. All the visits to Vodashop in Mimosa Mall from July and the phone calls to the customer care have not helped one bit, since there is nobody in the company willing to pull strings to resolve matters quicker. Vodacom should actually publicly apologise to me for all of the inconvenience suffered after the *****elent upgrade, treating me as a ******** and failing to provide for services that I have paid for myself. At the Vodashop they are unwilling to help, and just try to get rid of a customer that demands being treated in the correct manner.