poor service after 10 years being a customer

Item: Vodacom
Rating: 1

<p>Vodacom Declined new upgrade which is really disspointing after being a loyal customer for more than 10 years with 3 existing contract. </p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Sept 2016, 11:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply30 Sept 2016, 11:12

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's updateReviewer Update

03 Oct 2016, 18:39

Still waiting for a call from vodacom

's update03 Oct 2016, 18:39

Reviewer Update

Still waiting for a call from vodacom