TM
Tshenolo M
1 reviews | Active since Feb 2020
24 Jan 2022, 18:32
Poor service
Vodacom handed my account to MBD I paid MBD then they delayed to give me my paid up letter soon as I received I contacted vodacom and they told me to contact HP attorneys and when I called them they told me of a different amount I told them I won't pay they asked for the payed up letter I sent it and now both vodacom and HP don't want to update my credit report
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Vodacom's replyOfficial
25 Jan 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team