JC
Jacques C

1 reviews | Active since Oct 2016

27 Aug 2020, 17:59

Poor Service

Vodacom has the worst customer support for business. I ordered a device at Vodacentre Bloemfontein. 3 days later they inform me (after I had to enquire) that the device is on back order and they don't know when it will be available. I cancel the new line. I try to contact Vodacom Business, all there is on their contact page are links which go in loops to the same page. #bethedarkness #poorservice

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Replies (1)
Vodacom
Vodacom's reply28 Aug 2020, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team